Privacy Policy.

At Ohm Lab Ltd (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and personal data in compliance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and all other applicable laws and regulations of the United Kingdom.

This privacy policy explains what personal data we collect through our website, how we use and protect it, and the rights you have over it.

Ohm Lab Ltd (Company No. 16699752, registered at 84 Lakewood Road, Chandler’s Ford, Eastleigh, SO53 5AA, United Kingdom) is the data controller responsible for your personal data. We are not required by the UK GDPR to appoint a data protection officer and have not voluntarily appointed one at this time.

Our website address is: www.ohmlab.co.uk

For any data protection queries, please contact us by email at info@ohmlab.co.uk or by post at the registered address above.

“Personal data” means any information about an individual from which that person can be identified. We collect the following personal data through this website:

Contact form

When you contact us through our website, we collect:

• Company name
• Email address
• The content of your message

Mailing list

When you sign up to our mailing list, we collect your email address so that we can send you updates about our products and news.

Usage data

We use Vercel Web Analytics to understand how visitors use our site (such as pages visited and country of origin). This data is anonymised and aggregated, and does not identify you personally.

We do not collect any Special Categories of Personal Data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data), nor any information about criminal convictions and offences.

We will only use your personal data when the law allows us to. The legal bases we rely on are:

• Consent — when you sign up to our mailing list, we send you marketing updates on the basis of your consent. You can withdraw consent at any time by using the unsubscribe link in any email or by contacting us.
• Legitimate interest — when you contact us with an enquiry, we use your details to respond to you and manage our relationship with you, which is a reasonable part of running our business and does not materially impact your rights or freedoms.
• Legal compliance — we may be required by law to collect and process certain data, for example in relation to fraudulent or illegal activity.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

We do not use advertising or cross-site tracking cookies. The technologies we use are:

• Vercel Web Analytics — a privacy-friendly analytics service that does not use cookies and does not track you across websites.
• Theme preference — we store your light/dark mode choice in your browser’s local storage. This stays on your device and is never sent to us.

We use a small number of trusted service providers who process personal data on our behalf:

• Resend — delivers our emails and manages our mailing list. Contact form submissions and mailing list email addresses are processed through Resend.
• Vercel — hosts our website and provides our analytics.

These providers only process your data on our instructions and are contractually bound to keep it secure.

We may also share personal data with interested parties in the event that Ohm Lab Ltd anticipates a change in control or the acquisition of all or part of our business or assets, or in connection with the licensing of our technology. In such an event your data will remain protected in accordance with this privacy policy. We may also share your personal data where required for legal reasons.

Our service providers, Resend and Vercel, are based in the United States, which means your personal data may be transferred outside the UK. Whenever we transfer your data outside the UK, we ensure a similar degree of protection is afforded to it through appropriate safeguards, such as the UK Extension to the EU-U.S. Data Privacy Framework or the UK International Data Transfer Agreement (or Addendum) approved for use under UK GDPR.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for:

• Enquiries — we keep contact form submissions for as long as needed to handle your enquiry and any follow-up.
• Mailing list — we keep your email address until you unsubscribe or ask us to remove it.

We may retain personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

We are committed to keeping your data secure and protecting it from inappropriate disclosure. Personal data we collect is accessible only to a limited number of people bound by obligations of confidentiality, and our service providers are contractually required to protect it. However, no transmission of data over the internet is guaranteed to be completely secure, and any transmission is at your own risk. If you believe that your interaction with us is no longer secure, please contact us.

Under data protection law, you have the following rights in relation to your personal data:

• Right to be informed — to know how we process your data (which this policy sets out)
• Right of access — to receive a copy of the personal data we hold about you
• Right to rectification — to have inaccurate or incomplete data corrected
• Right to erasure — to ask us to delete your data (“right to be forgotten”)
• Right to restrict processing — to limit how we use your data in certain circumstances
• Right to object — including an absolute right to object to direct marketing
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us at info@ohmlab.co.uk. You will not have to pay a fee, though we may need to request specific information from you to confirm your identity before fulfilling your request.

You also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues: https://ico.org.uk. We would, however, appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.

We keep this privacy policy under review and will place any updates on this page. Please check back periodically for changes.